cinnado security camera instead of memory card showing cloud storage

Cinnado Security Camera Instead of Memory Card Showing Cloud Storage – Complete Guide

Introduction to Cinnado Security Cameras

Cinnado security cameras have gained popularity among homeowners and small businesses because they provide reliable video monitoring at an affordable price. One of the most important aspects of these cameras is storage management, which allows users to save recorded footage either on a local memory card (MicroSD) or on cloud storage.

However, many users report a common issue where their Cinnado security camera instead of memory card shows cloud storage as the main recording option. This can be confusing, especially for those who prefer not to pay for a subscription service. To understand why this happens, it’s important to look at how the camera’s storage system works.

How Storage Works in Cinnado Cameras

Cinnado cameras support two storage methods:

  1. Memory Card (Local Storage) – Users can insert a microSD card (commonly up to 128GB) directly into the camera. This allows recording without internet access and provides complete privacy since data is stored locally.
  2. Cloud Storage (Online Storage) – Footage is uploaded to Cinnado’s secure servers. This allows remote access from anywhere, even if the camera is stolen or damaged.

During the initial setup, the camera may default to cloud storage, especially if you signed up for the free trial. This sometimes makes it seem like the memory card option isn’t available.

Why Some Users See Cloud Storage Instead of Memory Card

When your Cinnado camera is showing only cloud storage instead of recognizing the SD card, it usually comes down to a few reasons:

  • The memory card is not properly inserted.
  • The SD card format is unsupported (Cinnado cameras often require FAT32 or exFAT).
  • The card exceeds the maximum supported capacity.
  • The camera firmware or mobile app is prioritizing cloud storage because of the trial subscription.
  • The card itself may be faulty or damaged.

This explains why many people search for solutions when they face the issue of Cinnado security camera instead of memory card showing cloud storage in the mobile app.

Comparing Memory Card vs. Cloud Storage

Here’s a simple comparison to help you understand the differences:

FeatureMemory Card (Local)Cloud Storage (Online)
CostOne-time purchase of SD cardMonthly/Yearly subscription
AccessibilityFootage available on the card or appRemote access anytime, anywhere
ReliabilityDepends on card healthSecure backup on servers
Internet RequiredNoYes
PrivacyFully local, user-controlledDepends on cloud provider’s security
RiskFootage lost if card fails or is stolenData safe even if camera is damaged

Both methods have advantages, but the SD card is best for those who want free storage, while cloud is convenient for remote access and backup.

How to Enable Memory Card Storage on Cinnado Cameras

If your camera keeps showing cloud storage instead of memory card, you can fix it by following these steps:

  1. Insert the SD card correctly – Make sure it clicks into place.
  2. Format the card in the app – Open the Cinnado app, go to storage settings, and format the card.
  3. Check compatibility – Use a microSD card of 32GB–128GB, Class 10 or higher.
  4. Select recording mode – In settings, choose whether you want continuous recording or motion-based recording.
  5. Restart the camera – A quick restart often forces the device to detect the card.

Once set up correctly, the camera should recognize the memory card and use it as the primary storage option.

Cloud Storage Explained in Detail

Cinnado offers cloud storage as an optional service. Many new users get a 30-day free trial, which is why their cameras default to cloud mode during the initial setup.

Cloud storage benefits include:

  • Accessing footage from anywhere in the world.
  • Backup protection in case of theft or camera damage.
  • Easy sharing of recordings with family or law enforcement.

However, it comes with a monthly or yearly fee, which some users may not prefer if they only want local storage.

Troubleshooting Storage Issues

If your Cinnado security camera instead of memory card keeps showing cloud storage, try the following troubleshooting tips:

  • Test the SD card in another device to confirm it works.
  • Format the card to FAT32 or exFAT before inserting.
  • Clear the app cache and reconnect the camera.
  • Disable the cloud trial if you want the SD card as the primary option.
  • Reset the camera to factory settings and set it up again.

If none of these methods work, it’s possible the memory card slot is defective, and you may need to contact Cinnado support.

Tips for Best Storage Experience

To ensure smooth recording, consider these tips:

  • Use high-quality microSD cards from trusted brands like SanDisk or Samsung.
  • Check the camera app regularly to confirm recording is active.
  • Combine SD card and cloud storage for maximum reliability.
  • Back up important footage from the memory card to a computer.
  • Keep the camera firmware updated for better compatibility.

User Experiences & Common Questions

Do I need a cloud subscription?
No, cloud storage is optional. You can use only a memory card if you prefer.

Why is my camera not detecting the SD card?
Usually, it’s because of incorrect formatting, card incompatibility, or a loose connection.

How long does footage last on an SD card?
It depends on card size and recording settings. A 64GB card typically stores 7–10 days of recordings.

What happens if the internet goes down?
With a memory card, the camera will still record locally even if Wi-Fi is disconnected.

Conclusion

The issue of Cinnado security camera instead of memory card showing cloud storage is common, especially for first-time users. The good news is that it usually comes down to simple setup or compatibility issues, and most problems can be fixed by formatting the SD card, checking app settings, or restarting the camera.

If you want cost-free storage with privacy control, using a memory card is the best choice. However, if you value remote access and backup security, cloud storage is worth considering. Many users combine both for maximum flexibility and peace of mind.

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